Workplace Monitoring through the Lens of Future Information Workers
Aishwarya Chandrasekaran, Diya Shah, London Bielicke, and 1 more author
In CHI 2025 Workshop on Sociotechnical AI Governance, May 2025
Emerging technologies are transforming all areas of life, and the information workplace is at the forefront of innovation. Passive sensing technologies, with significant potential to monitor human behavior and offer insights, are particularly effective for information workers, as their computer-centric tasks enable seamless integration. These technologies can potentially provide valuable insights to support workers by tracking well-being and performance. Prior research has examined various stakeholders’ views, such as managers and employees, on workplace monitoring and its contesting notions of worker well-being and performance. However, with the fast-paced advancements in information technology and increasing anxiety among university students, attitudes regarding workplace culture and practices can impact the desirability and choice to pursue career options in Computer Science (CS). In this study, we recruited 20 university CS students to understand their perspectives on these technologies as future workers. Our findings surface how students perceived such technologies, whether and how their views differ from current workers, and how their views on organizational culture changed based on its adoption. From our findings, we propose initial implications for the design and adoption of future workplace monitoring technologies.